Current Vacancy

The Role

Crescat Digital are looking for a passionate and enthusiastic member of staff for a permanent Digital Account Executive position. The role is full-time, with a mix of remote working and occasional days at our offices in Crawley. The position offers flexi-hours, a generous pension scheme, and exciting work with a team of talented and friendly people. On top of that, we offer private healthcare and a 4-day work week on completion of your 6-month probation.

Reporting to the Senior Account Manager, the Digital Account Executive will provide a supporting role in delivering excellent communication between the agency and a wide client portfolio.

This will be a fast paced and varied role, with each day being different and pivoting as the day progresses, dependant on client and business requirements. This role has a progression path from Digital Account Executive to Digital Account Manager.


What you should be able to provide the business:

  • Adaptable and open minded
  • Willing to learn as the industry evolves
  • Able to communicate effectively with team members at all levels, across various departments
  • Genuine desire to help all areas of the business, to assist teams, and beyond, be successful and achieve the desired results (individually, as a team and as a company)
  • Be passionate about their work and achieving great quality outputs, completing all tasks to the highest possible standards


What you should be able to provide the account manager:

  • Be pro-active and take initiative where applicable
  • Assist in building out a portfolio of department documentation for processes / procedures
  • Assist in management of internal communications, knowledge sharing and client updates
  • Assist in data gathering, testing and raising dev tasks / issues
  • Assist in identifying enhancements / improvements within the department and processes, bringing new ideas to streamline and build further efficiencies and client satisfaction


What they should be able to provide the clients:

  • Excellent communication and customer service
    • Via phone, email, instant message, project management tasks or in person.
  • Good organisation and time management
  • Ability to interpret questions or information, including technical details, and communicate them effectively between relevant teams and clients


Any other notes / skills / requirements / responsibilities:

  • Problem solver
  • Enjoys a challenge
  • Analytical thinker
  • Curious and eager to learn / understand things past the necessary minimum
  • Great attention to detail
  • Not afraid to ask questions
  • Intuitive
  • Good listener


Good to have, but not essential:

  • Understanding of SEO / marketing processes and tools
    • Google Tools – Analytics, Search Console, Ads, Tag Manager, Looker Studio
    • SEMRush
    • Screaming Frog
    • Pagespeed Insights
    • BrightLocal
  • Experience / understanding of CMS systems
    • Magento
    • WordPress
    • Umbraco
  • Basic understanding of development workflows and terminology


Applying for the role:

We’ve set high expectations for ourselves when it comes to the wellbeing of our team, and want you to experience a positive, inclusive, and comfortable working environment. The result is a vibrant and energetic office that thrives on ingenuity and hard work, but also acknowledges the importance of a good work–life balance.

We ask that all applicants attach a current CV and cover letter, explaining your interest in the role, to be considered for interview.

Interviews will be conducted via a video call on Zoom OR in person at our offices in Crawley.

Our team works semi-remotely. However, there will be an occasional requirement to visit our Crawley office for internal staff days and client meetings. For this reason, applicants must live within a reasonable travelling distance.

*Applicates are required to be based around, and work in, the U.K.*

Job Types: Permanent, Full-time

Salary: £22,000 – £25,000 per year

Apply Here

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